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General sales conditions


Updated version June 13, 2014
 
TERMS AND CONDITIONS
The site is the property of the company BENOIT DISTRIBUTION in its entirety, and all rights thereto. Reproduction in whole or in part, is always subject to the authorization of the owners. However, hypertext links to the site are permitted without specific requests.
Insert information about the following areas:
- Money back for 14 days (except food)
- Information on delivery times and product availability
- Information on products and services
- Implementation of the warranty and after-sales service
- Settlement of disputes
- Commitment to Data Protection
 

1. Acceptance of Terms

The customer acknowledges, at the time of placing the order, special conditions of sale stated on this screen and expressly accept them without reservation.
These terms and conditions govern the contractual relationship between BENOIT DISTRIBUTION and client, both parties accepting them without reservation. These terms and conditions shall prevail over all other conditions contained in any other document, unless prior express written consent.
 

2.  Products

The photographs illustrating the products do not enter into the contract. If errors occur, shall in no case, the responsibility BENOIT DISTRIBUTION can not be held. The majority of products offered to its customers by BENOIT DISTRIBUTION are available in our warehouse.

3. Order

The automatic registration systems are considered as proof of the nature, content and date of the order. BENOIT DISTRIBUTION confirms acceptance of the order to the customer at the email address he has given. The sale will be concluded only after the confirmation of the order. BENOIT DISTRIBUTION reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order or a geographical area sales restrictions on this product on the website. The information given by the buyer, when taking control commit this: if error in the wording of the recipient, the seller can not be held responsible for failure in which he could deliver the product.
Depending on the size of the order a deposit may be requested to ensure the transaction in the interest of both parties. A 10% deposit will be asked at the beginning of the transaction, in full satisfaction of the balance before delivery goods.
 

4. Delivery

After the order confirmation, BENOIT DISTRIBUTION undertakes to deliver to its service provider, all items ordered by the purchaser within a maximum period of 5 days.
Note: if the command requires urgent, the client must mention when ordering process and ensure with our services that the quantities ordered are available (either by mail, telephone or other means at its disposal) .
In case of dispute on delivery and non-compliance with the conditions listed above (customer refusal to the carrier), the command postage will not be refunded. Refunds will be after complete return of goods and control them.
The carrier undertakes by contract with BENOIT DISTRIBUTION to deliver the order to the buyer's address provided by BENOIT DISTRIBUTION. In the case of a transport system called against-payment, the customer agrees to pay the carrier or its representative the full amount specified in the order confirmation.

Also for deliveries outside mainland France, the customer agrees to pay all taxes due to the importation of products, customs duty, value added tax and other taxes due under the laws of the country of receipt of the order. All orders to BENOIT DISTRIBUTION orders is for the personal use of customers, clients or recipients of products is strictly forbidden partial or complete products. BENOIT DISTRIBUTION fact emerges from legal liability if the payment of taxes was not made by the customer.
Delivery will be made by the post colissimo or Chronopost following the customer's choice of transport in France. Delivery is made within the timeframe agreed with the customer by delivering the product directly to the recipient, or in his absence, another person authorized by the customer. The possible delays do not entitle the buyer to claim damages.
Delivery in EEC countries are made by the post colissimo Europe or Chronopost following customer choice, for deliveries outside the EEC deliveries are made by international postal services or Chronopost following customer choice.
In cases of a technical product, the customer will pay particular attention to check the operation of the unit delivered, read the instruction manual provided to it and to respect the safety and environmental regulations. BENOIT DISTRIBUTION can not be held responsible for any problems in the case of a failure to observe the operating instructions and claim damages. In case of defects, the buyer has the right of return as provided in this document.
Are considered as force majeure releasing the seller from its obligation to deliver: war, riots, fire, strikes, accidents, climatic changes and the impossibility of being supplied. The goods always travel at the risk of the recipient.
Always check your package on arrival. You have 48 hours to file a claim with the carrier in case of missing or damaged.
For reasons of availability, an order can be delivered several times to the customer. The customer only pays for one delivery. If the customer wishes 2 places of delivery, he spent two orders, with delivery charge.

5. Return the product damaged or error in delivery

Upon receipt at the customer a product damaged during transport, cause not attributable to the company BENOIT DISTRIBUTION product return transportation cost is the customer.
 
In case of error in the delivery of the product to the end customer, the procedure is as follows:
the customer must contact our company;
return "products sent by mistake";
Then we (BENOIT DISTRIBUTION) resend items ordered initially.

6. Right of withdrawal

You have 14 days (from receipt of items) to form an opinion. In case of exchange or refund, return on (the) article (s) nine (s) in its (their) original packaging intact, with all accessories, manuals and documentation at follows:
BENOIT DISTRIBUTION
56 rue du Saulçois
39120 LITTLE BLACK
Perishable products are not refunded or gift vouchers.
Upon exercise of the right of withdrawal, BENOIT DISTRIBUTION is required to reimburse the sums paid by the customer at no charge except for return shipping costs. Repayment is within a maximum of 14 days full receipt of the said order.
Withdrawal form

7. Prices

All prices are quoted in euros.
The price on the product description does not include shipping.
The price indicated in the order confirmation is the final price, including all taxes and VAT for France and EEC countries. This price includes the price of products, handling, packaging and storage of goods, transport costs and commissioning.

8. Payment

The price charged to the customer is the price indicated on the order confirmation sent by BENOIT DISTRIBUTION
The product price is payable the day of the order.
Payment is by credit card bearing the initials CB.
Online NAME OF SECURE PAYMENT allows you to pay via a bank server Banque Populaire Bourgogne Franche Comte DE in a secure environment.
Your credit card number is therefore directed to the servers of the bank, your payment is made directly to a bank in a secure environment without going through the server of the shop, ensuring even more important that your numbers are only known our banking partner (Banque Populaire Bourgogne Franche Comte DE).
The order validated by the customer will be considered effective only when the payment centers concerned have given their consent. In case of refusal, the order will be canceled and the customer notified by email. Furthermore, BENOIT DISTRIBUTION reserves the right to refuse any order from a customer with whom there is a dispute.
We offer the opportunity for individuals to pay by check in 3 times free your order from 200,00 euros of purchase.
Check in 3 times free
For orders over 200 € including postage Hive Passions offers to pay in 3 times for free.
In your cart: take the order total and divide it by just three.
Complete 3 checks of the same amount equal to the amount of the order divided by 3.
Complete your order by clicking on the button "I command" then select the mode of settlement "3 X toll"
3 Send your checks to the following address
BENOIT DISTRIBUTION
56 rue du Saulçois
39120 LITTLE BLACK
Upon receipt of your payment, The Hive Passions validate your order and will cash the first check, the second will be collected 30 days later, the third 60 days later.
Note that your checks must include the date of the day you placed your order.
Warning, this payment method is available from 200 euros purchase fees included port.

9. Disputes

This contract is subject to French law. BENOIT DISTRIBUTION can not be held liable for damages of any kind, whether bodily or material that could result from a malfunction or improper use of products sold. It is the same for any changes resulting from product manufacturers. Responsibility for BENOIT DISTRIBUTION shall in any case limited to the amount of the order and can not be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products in case of difficulties in the implementation of this contract, the buyer has the option, before any legal action to seek an amicable solution with the help:
a professional association for the industry, a consumer association or any other counsel of his choice. It is recalled that the search for an amicable solution does not "promptly" of the legal guarantee, nor the duration of the warranty contract. It is recalled that in general and subject to the discretion of the courts, respect for the provisions of this contract relating to the contractual guarantee assumes that the buyer to honor its financial commitments to the seller.
Claims or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain his situation. In case of dispute, the customer should first contact the company for an amicable solution.
Otherwise, the Tribunal de Commerce DOLE has exclusive jurisdiction, regardless of delivery location and method of payment accepted.
 

10. Quote

Following certain abuses, our estimates may be paid based on the time spent writing it. If the command is entered the amount of the estimate will be fully refunded.

11. Warranty

BENOIT DISTRIBUTION guarantees that all selected products are manufactured or produced or published in COUNTRY. Regarding food consumption dates must be met by the customer.
In all cases BENOIT DISTRIBUTION can not be held responsible for non-compliance with regulations and laws in force in the receiving country, the responsibility BENOIT DISTRIBUTION is always limited to the value of the product in question, a value date sale and with no possibility of appeal to the brand or company producing the product.
In any event, the customer benefits from the legal guarantee of eviction and hidden defects (Article 1625 and following of the Civil Code). Provided that the purchaser makes the proof of the hidden defect, the seller must legally repair all the consequences (1641 et seq of the Civil Code); if the buyer goes to court, it must do so in a "promptly" after the discovery of the hidden defect (article 1648 of the Civil Code). You can contact customer service: 6 days out of 7 (Monday to Saturday) at the following telephone number:
mail to benoit-distribution@orange.fr (response within 24 hours)

12.  Legal Information

The Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivery orders, preparing invoices and warranty contracts. The lack of information result in the cancellation of the order. In accordance with the "Data Protection" law, the processing of personal information about customers has been declared to the Commission Nationale Informatique et Libertés (CNIL). The right (Article 34 of the Act of 6 January 1978) a right to access, modify, rectify and delete data concerning him, he can practice before BENOIT DISTRIBUTION. In addition, BENOIT DISTRIBUTION agrees not to provide free or in exchange of information on its customers to third parties.
Articles L3322-2, L3342-4, L3323-2 of the Code of Public Health
Alcohol abuse is dangerous for health, consume with moderation.
Alcohol should not be used by pregnant women.
The sale of alcohol is prohibited to minors - 18 years. By placing an order on this site, you certify that you have the legal age and legal capacity to buy.